How to Choose A Reliable Car Dealership?

How to Choose A Reliable Car Dealership?

When you want to buy a new car, you expect the best possible experience. Whether you want a new car or a pre-owned car, you need it to be a reliable vehicle for a reasonable price. You have many options to choose from when considering about the sellers. You can research online or visit a local dealership to experience a test drive and inspect the vehicle personally. There are some essential factors you need to keep in mind if you consider buying a car from a dealership.

Customer Ratings

If you are living in the US, Canada or Mexico, you can check the Better Business Bureau website or if you are in Australia you can check Department of Fair Trading. These websites provide you with the records of customer complaints around three years back.

Check Reviews

Generally, the online sites provide car dealership reviews from customers. Make sure you read both positive and negative reviews regarding the car dealership you are considering. If you find dealerships with a history of problems, that will not be the best place to buy your new car.

Ask Around

You can ask your friends, family, relatives and co-workers about their experience on buying cars recently. Ask them about the process and whether they had to go through any problems. You will come across different stories and experiences from different people but such information will come in handy at some point.

Period of Business

The reputation of a business is very important when you are considering a long-term investment. Therefore, always try to find out a dealership that has a good reputation for providing good quality products and good customer service. You will feel comfortable when buying a car from a business that has been around for more than ten to twenty years rather than from a bargain lot that has been open for only a few months. Therefore, longevity is a necessary factor to consider.


Take some time to shop around in several dealerships in your area when you are searching for a new car. For an example, if you are in Melbourne, you can search for the best rated dealerships located in Melbourne. Check the selection and prices of each dealership. See if they offer any special offers and financing. Look how receptive they are to you and other potential buyers. This will provide you with some insight regarding their customer service.

Customer Benefits

Customer perks are the features that will help you to differentiate between several dealerships. This serves as a selling point during a new car deal and as a way to attract new customers through loyal service and repair during the course of vehicle ownership. Some of such customer perks are car washes, loaner cars, pick up and drop off services and free oil change and tire rotation.

These are just a few tips to help you choose a good car dealership. With a little research you can find a dealership that will offer you a good contract and where you can look forward to work comfortably regarding future services.